Live in Los Angeles, CA · 25 mile radius
Sell parts

Privacy Policy

Last updated: August 2026

1. Introduction

Trucking Parts Inc. (“Trucking Parts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you use our marketplace platform at truckingparts.com.

2. Information We Collect

We collect information you provide directly to us:

  • Account data: name, email address, phone number, and password when you create an account.
  • Shipping information: delivery address and recipient contact details for order fulfillment.
  • Order history: products purchased, sellers interacted with, and transaction records.
  • Communications: messages sent through our Platform, customer support inquiries, and survey responses.

We also collect certain information automatically:

  • Usage data: pages visited, products viewed, search queries, and time spent on the Platform.
  • Device data: IP address, browser type, operating system, and device identifiers.
  • Cookies: session tokens, preferences, and analytics identifiers as described in Section 6.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about orders, accounts, and support
  • Share necessary order details with sellers so they can ship your purchase
  • Improve the Platform and personalize your experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Payment Processing

All payments are processed by Stripe, our PCI-DSS Level 1 compliant payment partner. We do not collect, store, or have access to your full credit card number. Stripe receives payment card details directly and processes them in accordance with its own privacy policy. We store only a tokenized reference to the payment method for transaction records and refunds.

5. Information Sharing

We share your information only as necessary:

  • With sellers: your name, shipping address, and order details so they can fulfill your purchase.
  • With service providers: hosting, analytics, email delivery, and payment processors who act on our behalf under confidentiality agreements.
  • When required by law: to comply with legal process, enforce our Terms, or protect the rights and safety of Trucking Parts, our users, or the public.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you where required.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies

We use essential cookies for Platform functionality (session management, authentication, shopping cart) and analytics cookies to understand usage patterns and improve the Platform. You can configure your browser to reject cookies, but this may limit certain Platform features.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for legal and accounting compliance. You may request deletion of your account and associated data at any time, subject to our legal obligation to retain records necessary for tax, audit, and fraud prevention purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Receive a copy of your data in a portable format

To exercise any of these rights, please contact us via the contact page. We will respond within the timeframe required by applicable law.

10. Children’s Privacy

The Platform is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information is processed and stored in the United States. If you access the Platform from outside the U.S., you consent to the transfer of your data to the U.S., where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Platform. Continued use after changes take effect constitutes acceptance of the revised policy.

13. Contact

For questions about this Privacy Policy or to exercise your data rights, please visit our contact page.